Privacy Policy

Template for the prototype. Have this policy reviewed by a qualified lawyer before launch, in particular for the EU/UK GDPR and applicable US state privacy laws.

1. Who we are

This website is operated by Actufora (company legal name TBD), Address TBD, China ("Actufora", "we", "us"). For any privacy question, contact us at [email protected].

2. What data we collect

• Request form and emails: name, company, business email, country, phone/WhatsApp number, your technical and commercial requirements, and any files you upload.
• WhatsApp: if you contact us via WhatsApp, your phone number, profile name and messages are processed by WhatsApp (Meta) under its own privacy policy, and by us to answer your inquiry.
• Technical data: IP address and browser information processed by our hosting and security provider to deliver the website and prevent abuse (including the Cloudflare Turnstile security check).
• Usage statistics: aggregated, cookie-free visitor statistics.

3. Why we use your data and on what legal basis

• To answer your request and prepare quotations – steps taken at your request before entering into a contract, and your consent given in the request form.
• To follow up your project and orders, and to keep a record of which buyers we introduced to which manufacturer – our legitimate interest in providing and documenting our services.
• To protect the website against spam and abuse – our legitimate interest.

We do not sell your personal data and we do not use it for unrelated marketing without your consent.

4. Sharing with manufacturers and service providers

To prepare a quotation we share your technical requirements, and when needed your company and contact details, with selected partner manufacturers located in the People's Republic of China. This is an international transfer outside the EU/EEA; where required we rely on your explicit consent and on appropriate safeguards such as Standard Contractual Clauses.

We also use service providers that process data on our behalf: website hosting and security (Cloudflare), email delivery (Resend), our email provider and our customer relationship management (CRM) system.

5. How long we keep your data

We keep inquiry and project data for as long as needed to handle your request and our business relationship, and generally no longer than 36 months after our last contact, unless longer retention is required by law.

6. Your rights

Depending on where you live, you may have the right to access, correct or delete your data, to restrict or object to processing, to data portability, and to withdraw your consent at any time. To exercise these rights, email [email protected]. You may also lodge a complaint with your local data protection authority.

7. Cookies

This website does not use advertising or tracking cookies. The security check on our forms may set strictly necessary cookies to prevent abuse. If we introduce analytics or marketing cookies in the future, we will ask for your consent first and update this policy.

8. Changes

We may update this policy. The "last updated" date at the top shows when it was last changed.